Effective Date: July 14, 2026
Last Updated: July 14, 2026

We strive to confirm customer satisfaction with every purchase. This Refund Policy explains when refunds are available and the circumstances under which refund requests may not be approved.

1. Introduction

At WRTeam Store, we aim to provide high-quality digital products and reliable support. Refunds are granted only under specific conditions outlined in this policy.

By purchasing products from store.wrteam.in, you acknowledge and agree to this Refund Policy.

7-Day Refund Window

Refund requests must be submitted within 7 days of purchase. Requests made after this period may not be eligible unless covered under the circumstances described below.

2. Eligibility for Refunds

You may be eligible for a refund if one or more of the following conditions apply:

Product Not as Described or Malfunctioning

The product substantially differs from its description or contains critical issues that prevent its intended functionality.

Security Vulnerabilities

The product contains unresolved security vulnerabilities that significantly affect its usability or safety.

Promised Support Not Provided

Support included with the purchase has not been delivered as described.

Product Not Downloaded

The purchased product has not been downloaded or accessed after the order was completed.

3. How to Request a Refund

To request a refund:

Contact our support team with your order details.
Clearly explain the reason for the request.
Provide screenshots, error logs, or supporting evidence if applicable.

Our team will review the request and respond as soon as possible with further instructions.

4. Non-Refundable Situations

Refunds will generally not be granted in the following cases:

Change of mind after purchase.
You no longer want the product after downloading it.
The product does not meet personal preferences or expectations.
Accidental or mistaken purchases.
Lack of technical knowledge required to install or use the product.
Failure to read the product description, requirements, or documentation before purchase.
Requests submitted without sufficient information or evidence.
Requests made after the applicable refund period.
Requests related to customizations or third-party services not included with the product.

5. Digital Product Nature

All products sold through WRTeam Store are digital products. Since digital products are instantly accessible and downloadable, refunds are limited to the circumstances described in this policy.

Customers are strongly encouraged to review product features, demos, server requirements, and documentation before making a purchase.

6. Support and Resolution First

Before approving a refund, our support team may attempt to resolve issues through:

Technical assistance
Installation guidance
Bug fixes or updates
Clarification regarding product features

Most issues can be resolved quickly with the help of our support team.

7. Final Decision

All refund requests are subject to review.

WRTeam Store reserves the right to approve or deny refund requests based on the circumstances, evidence provided, and compliance with this Refund Policy.

8. Contact Information

For refund-related questions or assistance, please contact us:

WRTeam Support
support@wrteam.in
store.wrteam.in

9. Acceptance of Policy

By purchasing and using products from WRTeam Store, you acknowledge that you have read, understood, and agreed to this Refund Policy.